Understand, Connect & Grow.

Therapy for Couples and Women in Frisco, TX

Frequently Asked Questions

Common Questions

Do you accept Insurance Reimbursement?


I do not bill insurance companies, however, at your request I will provide you with a statement that you can submit to your insurance company for reimbursement. Please be aware that submitting a super bill for reimbursement carries a certain amount of risk, as we cannot control how your information is used once submitted. Not all therapeutic services are reimbursable; it is your responsibility to verify the specifics of your coverage. Insurance reimbursement is typically based on "medical necessity", often requiring a psychiatric diagnosis. Because HCS specializes in relationship based psychotherapy, I often do not assign psychiatric diagnosis in my treatment. Contact your insurance provider to determine if they will reimburse you directly for the out-of-network services you are seeking.




How do I schedule an appointment?


The easiest way to schedule is to click the schedule appointment button. Create your profile first, and you will have 24 hour access to the calendar. HCS now requires credit card information on file at the time of scheduling your initial appointment. Your information will be stored confidentially and will not be charged, unless the appointment is missed or cancelled with less than 24 hours notice.




I just booked my first appointment! What's next?


Congratulations on getting scheduled for your first appointment! Once you get scheduled on the online scheduler, I will give you a call to get more information about the reason for your visit, answer questions, and share more information about HCS. You will receive an email with a link to the online client forms. Please complete the electronic forms prior to your first appointment. It will allow me to have a better understanding of you and your needs and for us to determine it we are a good fit.




What is your cancellation policy?


Please make all attempts to keep your scheduled appointments. When an appointment is scheduled, it is reserved for that client at the exclusion of others who may be waiting to see the therapist. Since this practice is fee for service, the late cancellations of an appointment my result in a loss of income for the therapist. If you must cancel, please give a minimum 24 hours notice so that the appointment time may be given to another client. If notice is given less that 24-hours you will be charged the full fee. If you should arrive late for a scheduled session, you will be seen for the remaining portion of your reserved time. I will make every effort to see a client on time, however, in some unusual circumstances you may have to wait before being seen. In the event that I am running late, you will still be seen for the entire session.





Policies

Do you accept Insurance Reimbursement?


I do not bill insurance companies, however, at your request I will provide you with a statement that you can submit to your insurance company for reimbursement. Please be aware that submitting a super bill for reimbursement carries a certain amount of risk, as we cannot control how your information is used once submitted. Not all therapeutic services are reimbursable; it is your responsibility to verify the specifics of your coverage. Insurance reimbursement is typically based on "medical necessity", often requiring a psychiatric diagnosis. Because HCS specializes in relationship based psychotherapy, I often do not assign psychiatric diagnosis in my treatment. Contact your insurance provider to determine if they will reimburse you directly for the out-of-network services you are seeking.




How do I schedule an appointment?


The easiest way to schedule is to click the schedule appointment button. Create your profile first, and you will have 24 hour access to the calendar. HCS now requires credit card information on file at the time of scheduling your initial appointment. Your information will be stored confidentially and will not be charged, unless the appointment is missed or cancelled with less than 24 hours notice.




I just booked my first appointment! What's next?


Congratulations on getting scheduled for your first appointment! Once you get scheduled on the online scheduler, I will give you a call to get more information about the reason for your visit, answer questions, and share more information about HCS. You will receive an email with a link to the online client forms. Please complete the electronic forms prior to your first appointment. It will allow me to have a better understanding of you and your needs and for us to determine it we are a good fit.




What is your cancellation policy?


Please make all attempts to keep your scheduled appointments. When an appointment is scheduled, it is reserved for that client at the exclusion of others who may be waiting to see the therapist. Since this practice is fee for service, the late cancellations of an appointment my result in a loss of income for the therapist. If you must cancel, please give a minimum 24 hours notice so that the appointment time may be given to another client. If notice is given less that 24-hours you will be charged the full fee. If you should arrive late for a scheduled session, you will be seen for the remaining portion of your reserved time. I will make every effort to see a client on time, however, in some unusual circumstances you may have to wait before being seen. In the event that I am running late, you will still be seen for the entire session.